There’s a revolution in the education sector and here’s your chance to be a part of it.
Join OpenClassrooms as Manager of Quality Assurance and help us become the leading worldwide learning provider, changing the life of millions of people across the globe by making education accessible to all. Come help us spread the “OpenClassrooms” brand amongst a dedicated community that keeps growing (3 million members).
As OpenClassrooms is a fast growing start-up, its product has to maintain very high quality standards. As Manager of Quality Assurance in the Education Team, your role is to ensure that all internal requirements are met before our courses reach our students. You will be responsible for establishing and maintaining quality assurance procedures and methodologies, identifying mistakes and flaws.
Reports to the VP Production
In this role, you will :
Write, set up and maintain Quality Assurance procedures
Test our courses and build Quality Assurance reports
Identify critical control points and preventive measures
Coordinate and communicate with the instructional designers, the video team and the head of tracks on a daily basis to ensure quality standards are met
Follow up and fix the issues reported by our community of students and mentors
High level of attention to detail
Extensive knowledge of process improvement and enhancement
High degree of organization
French or English native, strong English or French
Excellent verbal and written skills
Dynamic and sociable
Proven experience as a quality assurance manager or relevant role
Experience in a Tech company required
Experience in Education is a plus
The journey starts with a phone interview and a meeting with Audrey, Hiring Manager.
Then we plan face to face meetings with Jonathan Stock, VP Production, and other members of the Education team.
For the final round, you will meet members from other teams (Student Success, Marketing, Tech..) at OpenClassrooms.
You will be asked to provide us with professional references contact detail.
Workflow of interviewers to be defined (person or team)
Feel free to get the gist of who we are : https://openclassrooms.com/courses/how-do-we-work-at-openclassrooms
WHAT WE OFFER
Public transportation in Paris and suburbs for free (Pass Navigo paid by OpenClassrooms)
- Health insurance for free (“Mutuelle” monthly fee entirely paid by OpenClassrooms)
- Meal vouchers (Employer contribution at the max authorized by law)
- Access to gym for free (GymPass paid by OpenClassrooms)
- Unlimited days off and a 1.000€ premium once a year for 15+ days off taken
- Access to remote working
- A company MacBook
- A work environment and a strong culture built on agility, openness, respect and high quality
OpenClassrooms is a French hyper-growth company eligible to the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouse and dependent minor children.
More information here : https://visa.lafrenchtech.com/4/french-tech-visa-for-employees