Coaching Specialist (CDD 6 mois) H/F

Coaching Specialist (CDD 6 mois) H/F

DESCRIPTION OF THE COMPANY

OpenClassrooms is a mission-driven company that makes education accessible to everyone, everywhere. 🌎

We are the leading online education platform in Europe and Africa, offering fully-accredited online diplomas based on the skills of the future and gathering each month a passionate community of 2 million students from around the world.

We are very proud to be part of the B Corp community (more than 3,500 companies that combine profit and general interest), and to have the Great Place to Work label. OpenClassrooms is also part of the Next40 group for the second consecutive year.

We have recently announced a new fundraising of 80 million dollars. This will help us invest in our product, continue our growth and make education even more accessible across the world!

 

Welcome to the revolution of education! #BecomeFutureProof

There’s a revolution currently taking place in the education and training field and you want to be a part of it. You feel strongly about access to education and you may have even taken a few MOOCs or online classes yourself. Come help us make education accessible to all. 

At OpenClassrooms, the Customer Success Team is here to guarantee ROI for our customers: employers and funding bodies (Pole Emploi, OPCOs, etc.). The Customer Success Team ensures our partners get the best possible experience with us through excellence in project delivery. They oversee, coordinate, and sometimes manage many areas of the delivery from candidate sourcing to reporting and billing. 

As part of the Customer Success Team, the Career Service Team is dedicated to the promotion of the job placement of our student community. They assist our students and new graduates in their job or apprenticeship search, help them promote their new competencies, be prepared for interviews with future employers, and prepare for their next career move.

We are looking for an individual with significant career coaching experience to become a Coaching Specialist.

The ideal candidate will bring along a mix of career coaching expertise and out of the ordinary people, project, and sales management skills. You are both tactical and strategic. You are able to inspire, motivate, and lead large groups of people (students and coaches) through all kinds of communication channels (in-person, email, video, etc.). You are comfortable in modern state-of-the-artwork environments and can’t wait to put your career coaching expertise at the service of one of the most vibrant French startups.  Above all, you are passionate about helping others succeed. You are ready to join an agile and fast-moving structure, with the goal to make education accessible to all.  

 

RESPONSIBILITIES

 In this role, you would :

  • Guarantee excellence in the quality of the resumes candidates produce during their coaching program and their interviewing skills
  • Manage projects 
  • Turn your assigned Career Coaches and Students into an extension of OpenClassrooms’ sales team by arming them with the tools and resources required to succeed in their job search
  • Manage your assigned Career Coaches workforce in a data-driven fashion making sure that they’re constantly able to generate job applications, interviews, and so on until students land actual job offers and contracts
  • You will know you’ve been successful when all of our students are able to find a job on their own
  • Track and maximize student satisfaction with respect to career coaching materials and the coaches themselves
  • Turn existing time-consuming processes into sustainable and scalable automated tasks when possible 


REPORTING LINE

Reports to: Director, Career Services


SKILLS REQUIRED

  • Strong in-person and remote management skills acquired through experience leading large teams
  • Strong career coaching skills
  • Ability to inspire, lead, and convince a variety of audiences
  • Perfect understanding of challenges in job search programs, and how to advise students during their orientation and job search effort. 
  • You understand that looking for a job involves sales skills and you can teach that to others
  • Deep knowledge and understanding of the talent marketplace (technical recruiting expertise appreciated)
  • Comfortable selecting, implementing and using multiple SaaS tools and platforms to increase efficiencies
  • Highly analytical with a data-driven approach to management and coaching
  • Exceptional problem-solving skills
  • Automation mindset
  • Ability to interact with both technical and non-technical stakeholders
  • Excellent French communication skills, both written and verbal
  • B2 level at the very least in English
  • You must be a world-class individual contributor to thrive at OpenClassrooms, you will not just be here to tell people what to do

 

DESIRED EXPERIENCE 

  • Bachelor’s or Master’s level education in business, marketing, HR, or engineering 
  • 3 + years of professional experience
  • 3+ years of experience providing career counselling support and/or tech industry/ high education
  • A solid grasp of the apprenticeship landscape (“Alternance”) in France 
  • Bonus points if you have:
    • Remote team management experience
    • Product Management experience
    • Expertise in the talent marketplace


WHY JOIN US

  • A work environment and a strong culture built on agility, openness, respect and high quality
  • A competitive salary
  • Health insurance (“Mutuelle”) monthly fee entirely paid by OpenClassrooms and remote medical consultations for free
  • Access to professional development training sponsored by OpenClassrooms
  • Pass Navigo entirely paid by OpenClassrooms
  • Meal vouchers (Employer contribution at 60%, the max authorised by law)
  • Access to the gym for free (Gymlib paid by OpenClassrooms)
  • Unlimited days off, and after 1 year at OpenClassrooms, a 1.000€ premium once a year for 15+ days off taken
  • “Remote  First” work policy
  • A company MacBook / PC


HIRING PROCESS

  • The journey starts with the first interview with a member of the Talent Acquisition team
  • Then a videoconference with the Manager of the team you are applying to join
  • This will then be followed by a case study to validate your practical job-related skills 
  • For the very final round, you will meet other team members (Brand & Comms, Learning, Employers & Student Success, Finance…)
  • Finally, you will be asked to provide us with professional references including contact details. 

 

Intrigued? We’d love to hear from you! Apply today — we’re standing by for your resume!

 

Feel free to check our online course How do we work at OpenClassrooms to get the gist of who we are.

👉 OpenClassrooms is a French hyper-growth company eligible for the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouse and dependent minor children. More information here

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day!

Or, know someone who would be a perfect fit? Let them know!

OpenClassrooms, Paris

10 Quai de la Charente
75019 Paris Directions hello@openclassrooms.com +(33)1 80 88 80 30

Perks & benefits

  • "Remote First" Policy

    You can work from home and/or from the office

  • Flexible timetables

    Results rather than presence oriented!

  • Medical Insurance

    An excellent health insurance for you and your family

  • Meal vouchers

    Meal vouchers for all working days

  • Free gym subscription

    Unlimited vouchers for sports through Gymlib (France)

  • Travel expenses

    Full coverage of travel expenses and public transportation

  • Unlimited days off

    Unlimited days off and a 1.000€ premium once a year for 15+ days off taken (after one year of seniority)

  • A Macbook / PC and everything you need to be productive

    It includes weekly organic fruit baskets, unlimited tea, coffee, and candies that are offered at the office. If you work remotely, we'll provide you with the necessary equipment (screen, desk, chair, bluetooth headset etc.)

What is it like to work at OpenClassrooms?

 

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