Marketing Operations Specialist H/F/X

Marketing Operations Specialist H/F/X

DESCRIPTION OF THE COMPANY

OpenClassrooms is a mission-driven company that makes education accessible to everyone, everywhere. 🌎

We are the leading online education platform in Europe and Africa, offering fully accredited online diplomas based on the skills of the future and gathering each month a passionate community of 2 million students from around the world.

We are very proud to be part of the B Corp community (more than 3,500 companies that combine profit and general interest) and to have the Great Place to Work label. OpenClassrooms is also part of the Next40 group for the second consecutive year.

In April 2021, we announced new fundraising of 80 million dollars. This will help us invest in our product, continue our growth and make education even more accessible across the world!

 

Welcome to the revolution of education! #BecomeFutureProof

The Marketing Operations Specialist is a key role in the OpenClassrooms Revenue Operations team. This role will focus on helping drive revenue-generating activities, by maximizing prospect data captured, and identifying conversion rate areas of improvement for both the B2B and B2C sales teams. This position will provide quick responses to the evolving data & delivery needs of the department, as well as involve troubleshooting problems and connecting systems as needed. As a member of the Revenue Operations team, you will work closely with the Marketing department to ensure leads are moving through our systems as intended.

 

RESPONSIBILITIES

  • Work closely with the Sales and Marketing organization to ensure leads are processed and routed throughout the funnel in the most effective way, e.g. through lead scoring, routing, etc.
  • Work with stakeholders across the organization, including IT, on cross-functional projects including technical integrations, large analysis projects, data flow optimizations, data updates, troubleshooting, etc.
  • Ensure successful configuration, implementation, and maintenance of all marketing programs within HubSpot and Salesforce processes, dashboards, and alerting on automated marketing campaigns.
  • Build and manage the administration of Hubspot as the marketing automation platform.
  • Ensure our instance of Hubspot is documented and team members trained on processes.
  • Establish and manage lead scoring methodologies and intelligence programs used to help sales prioritize activities
  • Work cross-functionally with our operations teams to align and execute common goals


REPORTING LINE

 Reporting to the VP, Sales & Marketing Operations.

 

YOU WILL LOVE THIS JOB IF

  • You have deep knowledge and experience with the marketing funnel and lead flow
  • You have an understanding of territory management and the review process
  • You have proven project management and prioritization skills
  • You have strong analytical and quantitative skills
  • You have strong problem solving and issue-resolution skills


YOUR BACKGROUND

  • Proficiency with Salesforce and Hubspot 
  • Experience in B2C and B2B Enterprise marketing is a plus


WHY JOIN US

  • A work environment and a strong culture built on agility, openness, respect and high quality
  • A competitive salary
  • Health insurance (“Mutuelle”) monthly fee entirely paid by OpenClassrooms and remote medical consultations for free
  • Access to professional development training sponsored by OpenClassrooms
  • Pass Navigo entirely paid by OpenClassrooms
  • Meal vouchers (Employer contribution at 60%, the max authorised by law)
  • Access to the gym for free (Gymlib paid by OpenClassrooms)
  • Unlimited days off, and after 1 year at OpenClassrooms, a 1.000€ premium once a year for 15+ days off taken
  • “Remote  First” work policy
  • A company MacBook / PC


HIRING PROCESS

  • The journey starts with the first interview with a member of the Talent Acquisition team
  • Then a videoconference with the Manager of the team you are applying to join
  • This will then be followed by a case study to validate your practical job-related skills 
  • For the very final round, you will meet other team members (Brand & Comms, Learning, Employers & Student Success, Finance…)
  • Finally, you will be asked to provide us with professional references including contact details. 

 

Intrigued? We’d love to hear from you! Apply today — we’re standing by for your resume!

 

Feel free to check our online course How do we work at OpenClassrooms to get the gist of who we are.

👉 OpenClassrooms is a French hyper-growth company eligible for the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouses and dependent minor children. More information here

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day!

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

OpenClassrooms, Paris

10 Quai de la Charente
75019 Paris Directions hello@openclassrooms.com +(33)1 80 88 80 30

Perks & benefits

  • "Remote First" Policy

    You can work from home and/or from the office

  • Flexible timetables

    Results rather than presence oriented!

  • Medical Insurance

    An excellent health insurance for you and your family

  • Meal vouchers

    Meal vouchers for all working days

  • Free gym subscription

    Unlimited vouchers for sports through Gymlib (France)

  • Travel expenses

    Full coverage of travel expenses and public transportation

  • Unlimited days off

    Unlimited days off and a 1.000€ premium once a year for 15+ days off taken (after one year of seniority)

  • A Macbook / PC and everything you need to be productive

    It includes weekly organic fruit baskets, unlimited tea, coffee, and candies that are offered at the office. If you work remotely, we'll provide you with the necessary equipment (screen, desk, chair, bluetooth headset etc.)

What is it like to work at OpenClassrooms?

 

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