B2C Inside Sales Director

Job description

OpenClassrooms is accelerating its international development and is looking for people passionate with making education accessible and helping its students landing their dream job.

The B2C Inside Sales Director will be a direct revenue contributor, responsible for structuring the entire sales cycle and growing our student community through lead conversion in international markets (FR, UK, US, MENA, etc.)

The ideal candidate will have a proven track record in driving a sales strategy in a Saas environment, experience in managing & coaching a B2C inside sales team and in working closely with the growth marketing & customer success teams.


REPORTING LINE

Reports to the VP Students

 

RESPONSIBILITIES

  • Build an inside sales engine for qualifying & converting leads at scale in international markets;

  • Design an impactful sales approach to push the right offering to the right lead, acquiring loyal self-paying students;

  • Develop a strong understanding of our target audiences and provide feedback to the growth marketing team in terms of lead scoring and qualification;

  • Standardize, document & structure sales pitches & scripts and analytical processes, build sales automation infrastructure and tools to continuously optimize sales funnel and scale;

  • Manage, coach &  grow an inside sales team across international markets, set up sales discipline, define goals & priorities, align ways of working and spread best practices;

  • Report on both sales (volume of opportunities, of closed leads, conversion rates, etc.) and financial performance (revenues, gross margin, etc.) and ensure proper allocation of efforts.

Job requirements


EXPERIENCE & SKILLS REQUIRED

  • 7-10+ years of experience building and managing a sales team of 20+ in a SaaS environment, where speed is key;

  • Demonstrated hands-on experience and ready to build a team & processes almost from scratch at a fast pace;

  • Commercial stamina,  supported by a customer-first approach

  • Fluent across sales and CRM automation tools and an expert in defining & documenting processes, ensuring standardization, implementing automation opportunities and increasing team’s productivity; extensive of knowledge of Salesforce would be a plus;

  • Knowledge over lead generation tactics and lead scoring tools;

  • Strategy leader with excellent verbal & written communication skills;

  • Experience hiring, mentoring, coaching & retaining a high-performing team (20+), exhibiting poise & dynamism to motivate and spread confidence;

  • Have worked in cross-functional environment along with marketing, data analysts & PMs.



OTHER REQUIREMENTS

  • Action-driven: you are curious about quickly testing new initiatives, collecting results and feedback, before scaling your efforts:

  • Data mindset: you make decisions based on reliable data you collect and challenge your stakeholders, based on specific metrics;

  • Work environment: experience working in a fast-growing company, where speed is key;

  • Coach attitude:: you are a player but most & foremost a strong coach, able to motivate & inspire your team to become everyday better at what they do;

  • Collaborative: you communicate constructively learnings collected from clients and you build processes in sync with other teams;

  • Passion for making a difference: you are interested in ed tech and how online education platforms can have a social impact;

  • Tools: knowledge of Hubspot, Salesforce, Google Analytics would be a plus;

  • English required: you have at least a B2 or C1-level of English.

 

 

HIRING PROCESS

The journey starts with a phone interview and a meeting with Audrey, Hiring Manager.

Then we plan face to face meetings with:

  • Matthieu, VP Student

  • and a few other people from teams across the organization

You will be asked to provide us with professional references contact detail.

Feel free to get the gist of who we are : https://openclassrooms.com/courses/how-do-we-work-at-openclassrooms


WHAT WE OFFER

- Public transportation in Paris and suburbs for free (Pass Navigo paid by OpenClassrooms)

- Health insurance for free (“Mutuelle” monthly fee entirely paid by OpenClassrooms)

- Meal vouchers (Employer contribution at the max authorized by law)

- Access to gym for free (Gymlib paid by OpenClassrooms)

- Unlimited days off and a 1.000€ premium once a year for 15+ days off taken

- Access to remote working

- A company MacBook

- A work environment and a strong culture built on agility, openness, respect and high quality


👉 OpenClassrooms is a French hyper-growth company eligible to the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouse and dependent minor children. More information here: https://visa.lafrenchtech.com/4/french-tech-visa-for-employees

 

👉 We highly value a workplace free from discrimination and we strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our students. This is something we value deeply and we encourage everyone to come be a part of revolutionizing Education.

 

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, everyday! 🌎