People Operations Director

Job description

OpenClassrooms makes education and career mobility accessible to everyone, everywhere. 🌎

We are the leading online education platform in Europe and Africa, offering fully-accredited online diplomas based on the skills of the future and gathering each month a passionate community of 2 million students from around the world.

OpenClassrooms is accelerating its business development and is looking for people passionate about making education accessible and helping employers manage their talents.

Welcome to the revolution of education! #BecomeFutureProof


  • You’ll support the CHRO in the definition and implementation of the People Operations strategy for OpenClassrooms. You will rely on technology to foster our effectiveness so that we create a best-in-class experience for all our team members and support the company in its exciting fast-growing phase.

  • You’ll lead and inspire the People Operations team (1 People Operations Manager, 1 People Operations Coordinator and 1 Compensation & Benefits Manager) and will work closely together with the rest of the HR team to create seamless processes and optimise the employee experience.

  • You'll collaborate with the other senior leaders of the business to understand what data insights they need to make informed people-led decisions and share regular reports in a user-friendly format, to report on key data and help analyse trends.

  • Together with the Compensation & Benefits Manager - who you will be managing - you will ensure that we offer competitive packages not only to attract and retain the best talent, but also to keep a fair and transparent compensation & benefits structure across all locations and departments. In that sense, you will be leading the implementation of the “Clearwage'' platform so that our team members can easily understand the required skills and corresponding level of remuneration for all job positions in the group. You will also manage the relationship with all benefit providers, aligning our benefits offer across all the locations.

  • You will ensure that the payroll process is timely and efficiently managed in all the locations where Openclassrooms is present (France, UK, US and Spain - and other states and countries in the future - as we continue our international development and have moved to a “remote-first policy”).

  • From an administrative & contractual point of view, you’ll ensure that our employees’ documentation is drafted, executed and stored in line with the local regulations. You will develop a customer-centric culture in your team, making sure that all employees' queries are answered in a timely and efficient manner.

  • You will design and implement our international mobility policy, ensuring its success both from compensation & benefits and visa’s obtention perspectives.


You thrive in a fast-paced environment and you have a growth mindset, continuously striving for creative ways to approach situations and improving the experience of all team members.

Job requirements


  • At least 10 years of experience in working in an international People Operations team with a strong customer-centric approach

  • Deep knowledge of French payroll processes and experience with managing other countries’ people operations

  • Detail-oriented & data-driven leader with excellent organisation skills

  • Great knowledge of implementing, managing and integrating different HR systems & tools

  • Ability to think ahead and motivate your team to achieve great things together

  • Excellent communication skills, ethics, & cultural awareness

  • Positive attitude, "can-do" approach and convinced that the best work happens when we work as a team


  • A work environment and a strong culture built on agility, openness, respect and high quality

  • A competitive salary

  • Pass Navigo entirely paid by OpenClassrooms

  • Health insurance (“Mutuelle”) monthly fee entirely paid by OpenClassrooms and remote medical consultations for free

  • Meal vouchers (Employer contribution at 60%, the max authorised by law)

  • Access to the gym for free (Gymlib paid by OpenClassrooms)

  • Unlimited days off, and after 1 year at OpenClassrooms, a 1.000€ premium once a year for 15+ days off taken

  • “Remote First” work policy

  • A company MacBook

  • Possibility to access professional development training sponsored by OpenClassrooms


  • The journey starts with a phone interview with Talent Acquisition Manager (20 min)

  • Then 2 face-to-face (virtual) meetings: one with the HRBP ( 1 hour), and the other with the CHRO ( 1 hour)

  • A 2h business case, where we’ll be assessing the core competencies for this role.

  • For the very final round, you will meet other teams in OpenClassrooms (Brand & Comms, Education, Employers & Student Success, Finance…)

  • You will be asked to provide us with professional references including contact details.

Excited? We’d love to hear from you. Please click “apply” to submit your application.

Feel free to get the gist of who we are:

👉 OpenClassrooms is a French hyper-growth company eligible for the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouse and dependent minor children.

More information here:

👉 We value diversity and welcome everyone who wants to join us and make education accessible. We are at an exciting moment and we deeply believe that various backgrounds and experiences will lead to a better product for our students.

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day!