Production Manager

Job description

OpenClassrooms’ purpose is to make career mobility accessible to everyone, everywhere through quality online education. 🌎

We are the leading online education platform in Europe and Africa, offering fully-accredited online diplomas based on the skills of the future and gathering each month a passionate community of 3 millions of students from around the world.

In order to produce and maintain all the content our learners need, we organized ourselves into one the most prolific e-learning studio in Europe, releasing and revamping thousands of hours of learning materials each year.

This studio is where a vibrant, diverse and creative team of product leaders, video directors, instructional & multimedia designers and QA analysts all collaborate with a growing network of subject matter experts to try and craft the best online learning experiences.

We are now looking for a passionate and ambitious production manager to join us in helping anyone become future proof.


RESPONSIBILITIES

As a Production Manager, you will work closely with learning products leaders (aka Heads of Tracks) to manage a portfolio of production projects. In this transversal role you will coordinate and synchronize both internal and external team members to ensure that content is delivered on time and within budget.

In other words, you will be responsible for:

  • Production planning in a hybrid (Agile-Waterfall) environment : Every quarter you will be expected to lead the Learning team in turning part of our product roadmap into an optimal production plan that fully leverages our resource capacity without ever exceeding it.
  • SME Operations : you will ensure that all the projects under your scope are well-staffed. Which will lead you to source new subject matter experts, take them through casting and vetting, manage their contracts and ultimately introduce them to their respective production teams. Over time you will become the main contact for an entire community of passionate content creators who you will build and maintain strong relationships with.
  • Budget management : because of your pivotal position in our production system you will be the go-to person for forecasting, monitoring and giving advice on how to best allocate our production budget. Working very closely with the rest of the Learning Products team, you will play a major role in the vast majority of learning products decisions, small and big.

Job requirements

Role-specific skills :

  • Proficient in multi-project management
  • Competent in (and hyper-passionate about) content production
  • Competent in staffing and recruiting
  • At least advanced beginner in adult learning
  • Very strong product culture
    • Outcome > process
    • Leadership > management
    • Team > function
    • Customer > everything

Transversal skills :

  • Intrapersonal: highly organized, ability to see the big picture while remaining detail-oriented
  • Interpersonal: convincing communicator and dedicated team-player
  • Problem-solving: ability to think critically, make and keep up with decisions in a fast-paced environment
  • Language skills: Native-level french and professional fluency in English.


DESIRED EDUCATION & EXPERIENCE

  • At least 3 years of experience involving the skills above
  • Previous experience in Digital Learning or Physical bootcamps is a strong plus

REPORTING LINE

Reports to Guillaume Parrou, Director of Learning Products.

HIRING PROCESS

The journey starts with an HR phone interview and a meeting with the Hiring Manager.

Then we plan face to face meetings with:

  • Director of Learning Products,
  • Heads of tracks (peers),
  • Director of Multimedia Learning,
  • VP Learning
  • And a few other people from teams across the organization.


You will be asked to provide us with professional references contact details.

Feel free to get the gist of who we are: https://openclassrooms.com/courses/how-do-we-work-at-openclassrooms


WHAT WE OFFER

    • Pass Navigo paid by OpenClassrooms
    • Health insurance for free (“Mutuelle” monthly fee entirely paid by OpenClassrooms)
    • Meal vouchers (Employer contribution at the max authorized by law)
    • Access to gym for free (Gymlib paid by OpenClassrooms)
    • Unlimited days off and a 1.000€ premium once a year for 15+ days off taken
    • Access to remote working
    • A company MacBook
    • A work environment and a strong culture built on agility, openness, respect and high quality


👉 OpenClassrooms is a French hyper-growth company eligible to the French Tech Visa program. That means, for foreign candidates, benefiting from the accelerated procedure to apply for a "Talent Passport" residence permit. There is also a simplified "accompanying family" procedure available for spouse and dependent minor children.

More information here: https://visa.lafrenchtech.com/4/french-tech-visa-for-employees

👉 We value diversity and welcome everyone who wants to join us and make education accessible. We are at an exciting moment and we deeply believe that various backgrounds and experiences will lead to a better product for our students.

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, take up challenges, meet awesome people every week, and change the world, a little bit, every day! 🌎