COMPANY OVERVIEW

Founded in 2013 by Pierre Dubuc and Mathieu Nebra, OpenClassrooms is a mission-driven company with the ambition of making education and career opportunities accessible to everyone.

The school offers numerous open and free-access courses, along with accredited programs for in-demand professions such as tech, IT, data, pedagogy, marketing, and more—all delivered 100% online. OpenClassrooms uniquely creates and produces all its courses and educational content, relying on a distinctive model focused on practical learning through professional projects and guidance from mentors who are experts in their respective fields.

From the beginning, OpenClassrooms' mission has been centered around impact: by incorporating it into the statutes since 2018 and subsequently obtaining B Corp certification in 2021—a recognition for companies balancing profits with social impact. OpenClassrooms is featured in the Next 40/120 ranking, but what we take the most pride in is having facilitated a renewed career trajectory for over 50,000 individuals in 2023.

Our goal: to become a leader in solutions for apprenticeships and professional retraining.

OpenClassrooms. Education that works.

WORK ENVIRONMENT

• CDD / Fixed-term contract : 7 months

• Desired start date: 20th of October 2025

• Location: France, with the possibility of full or partial remote work. In case of partial remote work, you can access our offices at Cours de l’île Louviers, 75004 Paris.

YOUR MISSIONS :

As a Sales Operations Analyst you will play a critical role in supporting our sales performance analysis and improvement. You’ll report directly to the Sales Operations Lead and be responsible for analyzing sales data, identifying trends, managing operational processes and providing actionable insights to drive performance and efficiency. This role offers an exciting opportunity to work cross-functionally with sales, marketing, finance, data and other teams to support strategy and contribute to the overall growth of the company.

Daily missions :

• Sales Performance Analysis: Providing weekly and monthly sales reporting, pipeline analysis, and forecasting support, including ad hoc analysis related to performance.

• Pricing Management and Analysis: Providing pricing for new paths, evaluating ad-hoc reviews across lines of business, creating and maintaining our calculators and path catalog updates in Salesforce.

• Strategic Commercial Dashboard Reporting: Creating, adapting and maintaining strategic dashboards used for day-by-day support for the commercial teams

• Process and Tool Optimization: Identifying and implementing improvements to sales workflows and tools, including creating and maintaining guidelines for specific processes (such as discount delegation, forecasting, Sales Engagement tool, Aircall, etc)

• Sales Enablement Support: Assisting the sales team with training on new tools and processes when required.

• Territory and quota setting: Analyzing territory-level performance and support for the territory and quota setting exercises every quarter throughout our lines of business.

• SPIFF and challenges management and procurement: Management of challenge request pipeline, and procurement processes.

• Strategic Support and Coverage: Support other strategic initiatives and processes managed by the team, as well as coverage on vacation periods for other team members.

YOUR FUTURE TEAM

You will be part of the Sales Operations Team, and will report to Alonso Diez Canseco, our Sales Operations Lead who is responsible for the business performance analysis and improvement.

The Sales Operations Team plays a pivotal role in shaping and executing the strategic direction of our organization. This small, dynamic and collaborative team is dedicated to driving efficiency, and overall excellence in alignment with the company's goals and vision.

ABOUT YOU

• Strong analytical skills with advanced proficiency in Excel/Google Sheets report structuring, data-logic and insight presentation (additional BI tools a plus).

• Experience with Salesforce Sales Cloud is required: production of reports, dashboards, understanding of Salesforce architecture.

• Excellent communication and collaboration skills, with the ability to work effectively across teams and levels of the organization.

• Strong organizational skills and detail-oriented with the ability to manage multiple projects and priorities simultaneously, while meeting deadlines.

• Proactive mindset with a strong desire to drive continuous improvement and achieve results.

• Level C1 minimum in both English and French.

At OpenClassrooms, we prioritize learning potential over a perfect alignment with every job criterion. We highly value qualities such as eagerness to learn, commitment, and the potential for growth. If you are motivated and confident in your ability to excel in the role, we enthusiastically encourage you to submit your application.

OUR PERKS :

• Remote Work: OpenClassrooms is a "remote-first" company, meaning that remote work is the norm.

• Access to OpenClassrooms’ offices: you have the option to work daily or occasionally at our offices in Paris.

• For employees outside Île-de-France region: possibility to access coworking spaces occasionally (Worklib partnership).

• Work environment and culture: founded on the company's four core values: we care, we dare, we persist, we tell it as it is.

• Comprehensive health insurance: fully covered by OpenClassrooms

• Access to the moka.care app (mental health solution), including sessions with a psychologist, therapist, or coach fully covered by OpenClassrooms.

• Swile Restaurant Vouchers.

• Transportation reimbursement for the Île-de-France region: Navigo pass fully paid by OpenClassrooms.

• 30 Paid Vacation Days per Year + RTT.

• 5 "Caretaker Days" per year: provided to allow you to take care of your loved ones.

• Company MacBook: provided for work purposes.

• Access to OpenClassrooms’ training catalog.

• Exclusive Discounts with UniDAYS: Access student deals on top brands like Apple, Nike, and more — no student status required
  

HIRING PROCESS

• HR Prequalification (30 mins) with a member of the HR team

• Manager Interview (1 hour) with Alonso (Sales Operations Lead), to delve into your professional background and achievements.

• Practical Case Study

• Team Interview (45 mins) to evaluate your compatibility with our work environment and values.

• Professional References: At the end of the process, we may request professional references if necessary.

Join our Team !

Intrigued? Let's get to know each other! Apply today — we're looking forward to receiving your application!

Feel free to check out our online course How do we work at OpenClassrooms to better understand our mission, culture, and team composition.

👉 OpenClassrooms' mission is to make education accessible to all. One of the obstacles to accessibility is the lack of diversity, creating cultural, economic, and social barriers to education and subsequent professional integration. As an employer, we are deeply committed to the diversity of our teams and equal opportunities. We believe that the diversity of our teams is an asset, allowing us to create the most inclusive culture possible. We encourage everyone to apply, regardless of gender, age, sexual orientation, ethnic and social origin, or disability. If you have a disability and there's anything we can do to facilitate your interview process, please let us know.

👉 OpenClassrooms is eligible for the French Tech visa program. This means that candidates of foreign origin can benefit from an accelerated procedure to apply for a "Talent Passport" residence permit. They can also benefit from a simplified "Accompanying Family" procedure to welcome their spouse and minor children. More information here.

👉 Working at OpenClassrooms means joining a dynamic and stimulating team, taking on new challenges, meeting amazing people every week, and being a driver of innovation and education in France and around the world.